We run the day-to-day technology your practice depends on. Every plan, from Essentials up, includes the same core protections and tools:

• Remote monitoring and management (RMM). A lightweight agent on every computer lets us watch for problems, push updates, and fix most issues remotely, without a visit to your office.

• Advanced threat protection. Security software on every machine, backed by live monitoring around the clock, so threats are caught and stopped fast instead of discovered after the damage is done.

• Enterprise-grade password management. A business password manager for your whole team, so logins are strong, shared safely, and under your control.

• A support desk that knows you. When something breaks, you reach a real person who already knows your setup, not a stranger reading a script.

• Microsoft 365 and account management. Email, accounts, and access, set up and maintained. Backup and email protection are available as add-ons, and backup comes included at the Premium level.

If you are not sure what you need, that is the conversation we have up front.

In a way, the whole model is a payment plan. Managed IT is a flat monthly fee rather than a large check up front, so your technology becomes a predictable line item you can budget around.

There is no setup fee to get started. Getting you moved onto our systems is included. You can pay by card or check, with no surcharge either way. If you ever need a larger one-time project outside your monthly service, we quote it separately and up front, so you know the number before we begin.

What matters to us is your headcount, not your device count. We are built for professional service firms of roughly 15 to 65 people. If your team fits that range, the number of computers behind it matters far less, whether that is one machine per person or several each.

So 100-plus computers is not a problem on its own, as long as the team using them fits. If your actual staff is well beyond that range, you are past what we specialize in, and we will tell you honestly and help point you toward a provider built for your size.

We focus on professional services firms in the DFW metroplex: law offices, CPA and accounting practices, title and real estate companies, engineering and architecture firms, RIAs, and similar. Typically 15 to 65 people, with no full-time IT person on staff. If that is you, we will feel like a natural fit fast.

Our agreements run one year, and your price does not go up during that year. No quiet mid-term increases, no surprise escalators. When the year is up it simply renews at the current rate, and if you ever want to leave, you give us 60 days notice. We would rather earn your business every year than trap you in it.

We handle the handoff. Moving off a previous provider, or off a break-fix arrangement, is something we have done many times, and we manage the transition so nothing falls through the cracks. You keep running your practice while we get everything moved over and documented.

Most issues we solve remotely, which means faster fixes without waiting for someone to drive out. When something genuinely needs hands on the equipment, we come to you. We are based in the DFW area and serve firms across the metroplex.

Security is built into every plan, not sold as an afterthought. That means advanced threat protection on every machine with live 24/7 monitoring, so if something dangerous shows up it is shut down right away rather than found later.

Backups depend on your plan. They are included with Premium, and available as an add-on on the Essentials and Standard plans. However you take them, we test them, so recovering your data after a mistake or an outage is something you can count on, not hope for. Email protection, which adds a layer of defense against phishing and malicious messages, is available as an add-on as well.